Rockwood FC Refund Policy

The purpose of this policy is to clearly define the circumstances in which participants in Rockwood Football Club programming are eligible to receive a refund of registration fees. This policy encompasses both Summer (outdoor) and Winter (indoor) programs for House League, Grassroots/Rep/Elite and Adult League play. Please note many programs require planning and expenditures on behalf of your players prior to program start dates thus affecting any potential consideration of refunds.

  • All refund requests must be submitted either in writing or by email to the Rockwood FC Registrar (registrar@rockwoodfc.com)
  • All refunds are subject to a $50 per player administration fee
  • Program deadlines refer to sessions subsequently scheduled to commence in the same year. (Example: April 1, 2024 for the 2024 Summer Session)

HOUSE LEAGUE SUMMER SEASON – NO REFUNDS AFTER APRIL 1

HOUSE LEAGUE FALL/WINTER/SPRING SEASON – NO REFUNDS AFTER PROGRAM START DATE

GRASSROOTS/REP DEPOSIT – NO REFUND

GRASSROOTS/REP  PAYMENTS – NO REFUND AFTER PAYMENT DUE DATE

COMPETITIVE DEPOSIT – NO REFUND

COMPETITIVE PAYMENTS – NO REFUND AFTER PAYMENT DUE DATES

SUMMER CAMP – NO REFUND AFTER JUNE 15

For information regarding U21 Summer Only Refunds contact registrar@rockwoodfc.com 

For all other programs not listed above – there shall be no refunds issued after the posted start date of the programs.

 

No refunds will be provided after the program deadlines stipulated above, except in the following circumstances:

  • A player cancelling registration on medical grounds may qualify for a refund (if injured prior to the program start). In the event of a mid-season injury, the participant may be eligible to a pro-rated refund or credit towards a new season, based on the percentage of season remaining after receipt of a doctor’s certificate , with a deduction of the $50 administration fee.
  • Please note that where the injury is soccer related while participating in a Rockwood FC soccer program, no refund can be provided as this would cause insurance coverage to be negated.

 

NSF Cheques

Please note that NSF cheques will be charged an equivalent amount to the fee charged to Rockwood FC by the relevant financial institution. All replacement cheques must be certified, otherwise payment may be submitted by cash, e-transfer or by credit card. In agreeing to the registration form, you accept the Rockwood FC Refund Policy conditions, registration conditions and financial implications.